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Exam MB2-712: Microsoft Dynamics CRM 2016 Customization and Configuration: https://www.microsoft.com/en-us/learning/exam-mb2-712.aspx
- Configure Microsoft Dynamics CRM (25%)
- Manage and implement Microsoft Dynamics CRM entities, entity relationships, and fields (27%)
- Create and manage Microsoft Dynamics CRM solutions, forms, views, and visualizations (24%)
- Implement business rules, workflows, and business process flows (24%)
Latest effective Microsoft MB2-712 Exam Practice Tests
QUESTION 1
You have a Dynamics CRM organization.
You have a team named Team1 that has three members named User1, User2 and User3.
Team1 currently owns 200 active contacts.
User1 fails to see the records assigned to Team1 from the default view. User1 sees only the records assigned to her.
You need to resolve the issue reported by User1.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
A. Configure a new default view for User1, User2, and User3.
B. Configure the security role assigned to Team1.
C. Configure the default view to include the records owned by Team1.
D. Configure the security role assigned to User1.
Correct Answer: AC
QUESTION 2
You have a Dynamics CRM organization. The organization does not use CRM for marketing.
You need to prevent Marketing from displaying on the Account form navigation.
What should you do?
A. Delete all of the items in the Marketing group.
B. Hide the Marketing group.
C. Minimize the Marketing group.
D. Delete the Marketing group.
Correct Answer: B
QUESTION 3
You have a Dynamics CRM organization.
You create an option set for a view. The option set contains the values configured as shown in the following table.
What is the default sort order of the labels?
A. Two, One, Four, Three
B. Four, One. Three, Two \\’
C. One, Two, Three, Four
D. Two, One, Three, Four
Correct Answer: C
QUESTION 4
You configure a new entity in a Dynamics CRM organization.
You create fields, forms, and views for the new entity.
You can view the new entity records as expected in the user interface.
Users report that they fail to view the entity records.
You need to ensure that the users can view the entity records.
What should you do?
A. Publish the changes.
B. Add permissions to the security roles of the users.
C. Add the entity to and custom solution.
D. Configure the relationships.
Correct Answer: B
QUESTION 5
You need to identify which types of data can be included in a business process flow. Which three types of data should
you identify? Each correct answer presents a complete the solution.
A. data from an attached Microsoft OneNote notebook
B. data from the primary entity
C. data from a related entity
D. data from an unrelated entity
E. data from a Microsoft Office group
Correct Answer: ABC
QUESTION 6
You have a Dynamics CRM organization that contains a custom activity entity named TimeSheet. You have a user
named User1 who uses Dynamics CRM for tablets apps. User1 can see the system activities in the app, but fails to see
TimeSheet. You need to ensure that User1 can see TimeSheet.
What should you do?
A. Enable TimeSheet for mobile.
B. Configure the activity pointer for mobile.
C. Assign a security role to User1.
D. Configure the mobile express form for TimeSheet.
Correct Answer: A
QUESTION 7
You create a business rule that has a Set business required action for a field. The action has a Status of Business
Required when a condition is met.
Users report that when they change the value so that the condition is false, the field is still required.
You need to ensure that the field is required only if the condition is true.
What should you do?
A. Create an Else statement that has no conditions and a Set Default action to reset the field to Not Business Required.
B. Use a business rule formula to set the required level of the field.
C. Change the scope of the business rule to All Forms.
D. Create an Else statement that has no conditions and a Set business required action. Configure the action to have a
Status to Not Business Required.
Correct Answer: D
QUESTION 8
You are preparing entity customizations that will be exported as part of a managed solution.
You need to identify for which field types of an entity you can customize the Managed Properties.
Which two field types should you identify? Each correct answer presents a complete solution.
A. a custom field on a system entity
B. a system field on a system entity
C. a custom field on a custom entity
D. a system field on a custom entity
Correct Answer: AC
QUESTION 9
You have a Dynamics CRM organization that has auditing enabled.
You need to provide a user with the ability to see changes made to specific records.
To which entity should the user have the read privilege?
A. Audit Partitions
B. Audit Summary
C. Audit History
D. Plug-in Trace Log
Correct Answer: C
QUESTION 10
You have a custom field.
You need to ensure that the field appears in Advanced Find results. What should you configure for the field?
A. Field Security
B. Searchable
C. IMEMode
D. Field Type
Correct Answer: B
QUESTION 11
You have a Dynamics CRM Online organization.
You create an entity named Score to track a player\\’s scores in a game. The ownership of the entity is set to
Organization
You need to change the ownership to User or Team. The solution must minimize administrative effort.
What should you do?
A. Delete the entity and recreate it.
B. Instruct the Microsoft Office 365 global administrator to use the web client to edit the entity properties.
C. Use the web client to edit the entity properties.
D. Use Microsoft SQL Server Management Studio to modify the entity properties.
Correct Answer: A
QUESTION 12
You are adding a sub-grid to the Account form that displays data from a custom entity related to the account.
You need to identify which items you can use to display the data.
Which two items should you identify? Each correct answer presents a complete solution.
A. a fist
B. a chart
C. a dashboard
D. an iFrame
Correct Answer: AB
QUESTION 13
You create a vehicle entity to track the vehicles owned by a contact.
You create a one-to-many (1:N) relationship from the contact to the vehicle. You need to ensure that the vehicle records
are deleted What should you do?
A. Set the relationship behavior for the delete action to deleted.
B. Set the relationship behavior for the delete action to Remove Link.
C. Set the relationship behavior for the delete action to Cascade All
D. Set the Type of Behavior for the relationship to Referential, Restrict Delete.
E. Set the Type of Behavior for the relationship to Referential
Correct Answer: C
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Who should take this exam?
Individuals wishing to obtain a certification in Microsoft Dynamics CRM 2016 Customization and Configuration should take this exam. The primary audience configures and customizes Dynamics CRM by using the tools available in Dynamics CRM. This audience typically includes implementation consultants, technical support technicians, and system administrators. Candidates need a working knowledge of Dynamics CRM features and functionality, as well as a working knowledge of development, implementation, and data structures.
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